Dermatology Front Desk & Patient Care Specialist

Qualderm; Westerville (OH); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Wellness Plans

EAP

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is hiring a Front Office Receptionist to handle patient registration, verify insurance coverage, and deliver exceptional patient service. You will use EMR for patient data, schedule appointments, and coordinate with the Billing Department while maintaining confidentiality.

The role requires a High School Diploma (Associates preferred) and about 1 year of healthcare front-office experience. Join a large dermatology network with comprehensive benefits and competitive pay.

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in health care office preferred.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Notes patient arrival in Practice Management System (EMR).
• Identifies patients by date of birth and name and creates new accounts as needed.
• Prepares necessary patient paperwork prior to appointments.
• Reschedules No-Show appointments and notates in EMR.
• Schedules appointments to optimize patient satisfaction and provider time.
• Assists in emergencies by responding to patients in distress.
• Updates information in EMR and collects updated details from patients.
• Verifies insurance eligibility and required prior authorizations; coordinates with Billing.
• Keeps reception area clean and organized.
• Records patient payments and balances at check-in/out.
• Maintains patient confidentiality and follows policy.
• Contributes to team goals and demonstrates superior customer service.
• Answers phones promptly and communicates professionally with patients and team.

Skills

Customer service

Education

High School Diploma

Associates Degree preferred

Job description

QualDerm Partners is hiring a Front Office Receptionist to handle patient registration, verify insurance coverage, and deliver exceptional patient service. You will use EMR for patient data, schedule appointments, and coordinate with the Billing Department while maintaining confidentiality.

The role requires a High School Diploma (Associates preferred) and about 1 year of healthcare front-office experience. Join a large dermatology network with comprehensive benefits and competitive pay.