Dermatology Front Desk & Patient Services Pro

QualDerm Partners, LLC; Valparaiso (IN); On-site; CLP 27,505,000 - 37,328,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a Front Office Receptionist to greet patients, verify insurance coverage, and register new patients in the Practice Management System. You will provide exceptional customer service to physicians, patients and staff while ensuring accurate data entry.

The role requires a High School Diploma (Associates preferred) and about 1 year of health-care customer service experience. You will schedule appointments, collect copays, maintain confidentiality, and support the

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in health care office preferred.

Responsibilities

• Welcomes patients and visitors, answers inquiries, and verifies information in the Practice Management System.
• Verifies insurance eligibility and assists with copay collection at check-in/out.
• Schedules appointments and maintains smooth patient flow while addressing patient questions.
• Maintains confidentiality of patient information and supports billing as needed.
• Answers calls promptly and provides courteous service to patients and staff.

Skills

Customer service

EMR

Scheduling

Communication

Phone etiquette

Education

High School Diploma

Associates Degree preferred

Tools

Practice Management System (EMR)

Job description

QualDerm Partners is seeking a Front Office Receptionist to greet patients, verify insurance coverage, and register new patients in the Practice Management System. You will provide exceptional customer service to physicians, patients and staff while ensuring accurate data entry.

The role requires a High School Diploma (Associates preferred) and about 1 year of health-care customer service experience. You will schedule appointments, collect copays, maintain confidentiality, and support the