Dermatology Front Desk Concierge

QualDerm Partners, LLC; Franklin (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Life Insurance

Disability Protection

Wellness Plans

EAP

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners, LLC is seeking a Front Office Receptionist to handle accurate patient registration in our dermatology network. You will verify insurance coverage and utilize the EMR-based Practice Management System to keep patient data up to date.

The role emphasizes exceptional customer service, professional communication, and timely scheduling while supporting the Billing Department as needed. Prior healthcare front-d desk experience is valued.

Qualifications

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.

Responsibilities

• Greet patients and visitors in person or via phone, answering inquiries or directing them as necessary.
• Record patient arrivals in the Practice Management System (EMR).
• Verify patient identity by date of birth and name, creating new accounts as required.
• Prepare required patient paperwork prior to appointments.
• Schedule appointments to optimize patient satisfaction and provider time.
• Process patient copays and balances at check-in/out with confidentiality.

Skills

Customer service

Professional communication

Phone etiquette

Education

High School Diploma

Associate's Degree preferred

Tools

EMR / Practice Management System

Job description

QualDerm Partners, LLC is seeking a Front Office Receptionist to handle accurate patient registration in our dermatology network. You will verify insurance coverage and utilize the EMR-based Practice Management System to keep patient data up to date.

The role emphasizes exceptional customer service, professional communication, and timely scheduling while supporting the Billing Department as needed. Prior healthcare front-d desk experience is valued.