Patient Access Specialist - Dermatology Front Desk

QualDerm Partners, LLC; North Wilkesboro (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Generous 401(k) plan

Equal opportunity employer

Job summary

QualDerm Partners, LLC is seeking a Front Office Receptionist to handle patient registration and insurance verification, delivering exceptional customer service to physicians, patients, families, and staff.

The role requires using the Practice Management System (EMR) to check in patients, schedule appointments, verify coverage, and assist with financial transactions while upholding confidentiality and professionalism.

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in health care office preferred.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Notes patient arrival in Practice Management System (EMR).
• Verifies insurance eligibility and financial status; coordinates with Billing.
• Schedules appointments and reschedules no-shows; communicates with patients.
• Collects copays and balances; maintains confidentiality of patient information.

Skills

Customer service

Education

High School Diploma

Tools

EMR

Job description

QualDerm Partners, LLC is seeking a Front Office Receptionist to handle patient registration and insurance verification, delivering exceptional customer service to physicians, patients, families, and staff.

The role requires using the Practice Management System (EMR) to check in patients, schedule appointments, verify coverage, and assist with financial transactions while upholding confidentiality and professionalism.