Dermatology Front Desk Specialist – Patient Concierge

QualDerm Partners LLC

Royal Pines (NC)

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Benefits offered by this job

Competitive Pay

Health Coverage

401(k) Plan

Paid Time Off (PTO)

Life Insurance

Disability Protection

Wellness Plans

EAP

Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a Front Office Receptionist to handle patient registration and verify insurance coverage using medical systems. The role requires delivering exceptional customer service to physicians, patients, families, and other healthcare professionals.

The position supports smooth daily operations at the dermatology practice. The ideal candidate has a High School Diploma, 1 year of healthcare office customer service experience, and a commitment to accurate record-keeping and

Qualifications

High School Diploma required; Associate's Degree preferred.
1 year of customer service experience in a healthcare office preferred.

Responsibilities

Greet patients and visitors in person or via phone, directing as needed.
Record patient arrivals in the Practice Management System (EMR).
Verify patient identity by date of birth and name, creating new accounts as required.
Prepare required patient paperwork prior to appointments.
Schedule appointments to optimize patient satisfaction and provider time.
Process patient copays and balances at check-in/out while maintaining confidentiality.