Front Desk & Patient Care Coordinator

Trinity Health MI; Plymouth (MI); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Trinity Health IHA Medical Group in Michigan is seeking a Medical Receptionist to provide outstanding patient service and seamless front-desk operations. You will greet patients, verify insurance, schedule visits, answer calls, and support billing and MyChart tasks within a busy outpatient setting.

The role emphasizes compassionate interaction, accurate data entry, and collaboration with clinicians to ensure a positive patient experience and efficient office functioning.

Formación

• High school diploma or GED required.
• Course work in insurance/billing is a plus.
• 1–2 years of medical office or customer service experience preferred.

Responsabilidades

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Educación

High School Diploma or GED

Work permit (ages 15-17) for high school program

Descripción del empleo

Trinity Health IHA Medical Group in Michigan is seeking a Medical Receptionist to provide outstanding patient service and seamless front-desk operations. You will greet patients, verify insurance, schedule visits, answer calls, and support billing and MyChart tasks within a busy outpatient setting.

The role emphasizes compassionate interaction, accurate data entry, and collaboration with clinicians to ensure a positive patient experience and efficient office functioning.