Patient Care Front Desk Specialist - Part Time

Trinity Health; Commerce Charter Township (MI); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team in Michigan. You will be the first point of contact for patients, welcoming them with professionalism and compassion while verifying registrations and insurance, scheduling appointments, and supporting billing and patient communications.

This part-time, day shift role emphasizes accurate records and a smooth patient experience.

Formación

• Education: High School Diploma or GED; preferred coursework in insurance/billing or medical practice, not required.
• Credentials/licensure: None
• Minimum experience: 1–2 years in a medical/physician office or customer service environment preferred

Responsabilidades

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Conocimientos

Customer service

Scheduling

Phone handling

Medical office experience

Educación

High School Diploma or GED

Herramientas

MyChart

Descripción del empleo

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team in Michigan. You will be the first point of contact for patients, welcoming them with professionalism and compassion while verifying registrations and insurance, scheduling appointments, and supporting billing and patient communications.

This part-time, day shift role emphasizes accurate records and a smooth patient experience.