Patient Care Front Desk Specialist

Trinity Health Corp.; United States; Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day-one benefits

Professional development opportunities

Supportive team culture

Descripción de la vacante

Trinity Health IHA Medical Group in Michigan seeks a customer-focused Medical Receptionist to join its team. You will be the first contact for patients, ensuring a positive experience and supporting efficient office operations and excellent patient care.

Responsibilities include greeting patients, checking in, verifying insurance, scheduling, answering calls, collecting payments, and assisting with MyChart and records. Equal opportunity employer. Day-one benefits apply.

Formación

• High school diploma or GED required; work permit may be needed for younger candidates.
• Experience in a medical/physician office or customer service preferred.
• Willingness to learn patient registration, billing support, and MyChart basics.

Responsabilidades

• Greet patients with professionalism and compassion.
• Check in patients, verify registration and insurance details.
• Schedule, confirm, and reschedule appointments.
• Answer phones and route messages appropriately.
• Collect payments and support billing accuracy.
• Assist with patient communications and day-to-day records.
• Collaborate with clinical staff to ensure smooth visits.

Conocimientos

Customer service

Front desk communication

Medical office courtesy

Educación

High School Diploma or GED

Herramientas

Medical practice software

Descripción del empleo

Trinity Health IHA Medical Group in Michigan seeks a customer-focused Medical Receptionist to join its team. You will be the first contact for patients, ensuring a positive experience and supporting efficient office operations and excellent patient care.

Responsibilities include greeting patients, checking in, verifying insurance, scheduling, answering calls, collecting payments, and assisting with MyChart and records. Equal opportunity employer. Day-one benefits apply.