Front Desk & Patient Care Coordinator

Trinity Health; Brighton (MI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Trinity Health IHA Medical Group in Michigan is seeking a patient‑focused Medical Receptionist who will be the first point of contact for patients, helping with check‑in, appointment scheduling, and insurance verification to support efficient office operations.

You will warmly welcome visitors, answer phones, collect payments, route messages, and assist with patient communications and MyChart support, collaborating with providers and clinical staff to ensure a seamless patient experience.

Qualifikationen

• High School Diploma or GED; valid work permit for ages 15-17 preferred.
• Course work in insurance/billing or medical practice education preferred.

Aufgaben

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Kenntnisse

Customer service

Ausbildung

High School Diploma or GED

Jobbeschreibung

Trinity Health IHA Medical Group in Michigan is seeking a patient‑focused Medical Receptionist who will be the first point of contact for patients, helping with check‑in, appointment scheduling, and insurance verification to support efficient office operations.

You will warmly welcome visitors, answer phones, collect payments, route messages, and assist with patient communications and MyChart support, collaborating with providers and clinical staff to ensure a seamless patient experience.