Patient Access & Office Coordinator

IHA; Brighton (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team environment

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and visitors. You will greet patients, check them in, verify insurance, schedule appointments and support billing processes to ensure efficient patient flow.

In this part-time, day-shift role, you will assist with MyChart, maintain records, and collaborate with providers to deliver exceptional patient care in a supportive, team-oriented environment.

Qualifications

• High School Diploma or GED required.
• 1–2 years in medical/physician office or customer service preferred.
• Strong communication and patient-facing skills.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones and route messages appropriately.
• Collect payments and support billing accuracy.
• Assist with patient communications and MyChart support.
• Maintain patient records and support daily office operations.
• Collaborate with providers and clinical staff for smooth patient experiences.

Skills

Customer service

Phone etiquette

Professional demeanor

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group in Michigan is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and visitors. You will greet patients, check them in, verify insurance, schedule appointments and support billing processes to ensure efficient patient flow.

In this part-time, day-shift role, you will assist with MyChart, maintain records, and collaborate with providers to deliver exceptional patient care in a supportive, team-oriented environment.