Front Desk Medical Receptionist - Day-One Benefits

Trinity Health; Ann Arbor (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health IHA Medical Group in Southeast Michigan is seeking a friendly Medical Receptionist to be the first point of contact for patients, supporting welcoming service and efficient office operations. In this role you will check in patients, verify registration and insurance, schedule appointments, answer calls, process payments, and coordinate with providers to ensure a smooth patient experience.

A high school diploma is required; 1–2 years in medical or customer service is preferred,

Qualifications

• High School Diploma or GED required or pursuing.
• Experience in medical or customer service preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group in Southeast Michigan is seeking a friendly Medical Receptionist to be the first point of contact for patients, supporting welcoming service and efficient office operations. In this role you will check in patients, verify registration and insurance, schedule appointments, answer calls, process payments, and coordinate with providers to ensure a smooth patient experience.

A high school diploma is required; 1–2 years in medical or customer service is preferred,