Compassionate Medical Front Desk & Patient Care

Trinity Health; Brighton (MI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Day-one benefits

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a Medical Receptionist to serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and patient care.

The role involves greeting patients, verifying registrations and insurance, scheduling appointments, answering phones, and supporting billing and MyChart tasks in a day-time, part-time capacity.

Qualifications

• Minimum 1-2 years in a medical or physician office or customer service environment preferred.
• High School Diploma or GED required.
• Course work in insurance/billing, medical practice education or seminars are preferred, but not required.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone etiquette

Interpersonal skills

Education

High school diploma or GED

Job description

Trinity Health IHA Medical Group in Michigan is seeking a Medical Receptionist to serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and patient care.

The role involves greeting patients, verifying registrations and insurance, scheduling appointments, answering phones, and supporting billing and MyChart tasks in a day-time, part-time capacity.