Front Desk Patient Care Concierge | Scheduling

careers-visioninnovation-partners; Frederick (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation package

Excellent comprehensive benefits

401(K)

Eye care discounts

Continuing education allowances

Career growth and development

PTO and holidays off

Job summary

Vision Innovation Partners in Frederick, MD is seeking a personable Patient Care Associate to manage the Front Desk, greet patients, check-in/out, schedule, and perform administrative tasks.

Responsibilities include greeting patients, assisting with scheduling, updating records, collecting payments, and supporting providers. We offer competitive pay, comprehensive benefits, 401(k), eye care discounts, and growth opportunities.

Qualifications

• High School diploma or GED required.
• Detail-oriented and able to multitask.
• Exceptional customer service skills.
• Able to perform in a fast-paced environment.
• Excellent written and spoken communication skills.
• Knowledge of MS Office.
• Knowledge of electronic medical records software is a plus.
• Healthcare experience preferred but not required; training provided.

Responsibilities

• Greeting patients professionally, in person and on the phone.
• Check-in and check-out, scheduling, and other administrative tasks.
• Verify financial records and collect patient charges where applicable.
• Maintain office inventory and equipment.
• Provide excellent customer service.

Skills

Customer service

Multitasking

Communication skills

MS Office

EMR knowledge

Healthcare experience

Bilingual English/Spanish

Education

High School diploma or GED

Tools

MS Office

EMR software

Job description

Vision Innovation Partners in Frederick, MD is seeking a personable Patient Care Associate to manage the Front Desk, greet patients, check-in/out, schedule, and perform administrative tasks.

Responsibilities include greeting patients, assisting with scheduling, updating records, collecting payments, and supporting providers. We offer competitive pay, comprehensive benefits, 401(k), eye care discounts, and growth opportunities.