Front Desk & Patient Care Concierge

Hanger; North Charleston (SC); Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Paid Holidays

Medical Benefits

401k Plan

Paid Parental Leave

Referral Bonus Program

Mentorship Program

Résumé du poste

Hanger, Inc. seeks a front office Receptionist to ensure a seamless experience for patients, staff, and referral sources. You will greet patients, verify demographics, collect payments, and schedule follow-ups. A background in medical front office is preferred, with strong communication and computer skills essential for success.

The role supports operations across clinic sites, requiring attention to patient experience and accurate record-keeping; driving may be required for some locations.

Qualifications

• Front desk or reception experience preferred.
• Strong communication skills and computer proficiency.
• Must have or be eligible for a valid driver's license and driving record.

Responsabilités

• Greet and assist patients at the front desk.
• Verify and update patient demographics and insurance details at check-in; handle walk-ins.
• Collect payments (deductibles, copays, and coinsurance).
• Schedule follow-up appointments including cast/measures, delivery, and prosthetic care plans.
• Serve as liaison for clinic services and patient resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Connaissances

Front desk

Reception

Customer service

Communication

Computer proficiency

Formation

High school diploma

Outils

Windows-based software

Email

Alpha filing system

Description du poste

Hanger, Inc. seeks a front office Receptionist to ensure a seamless experience for patients, staff, and referral sources. You will greet patients, verify demographics, collect payments, and schedule follow-ups. A background in medical front office is preferred, with strong communication and computer skills essential for success.

The role supports operations across clinic sites, requiring attention to patient experience and accurate record-keeping; driving may be required for some locations.