Medical Front Desk Coordinator | Scheduling & Patient Care

The Specialty Alliance; Rockwall (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance in Rockwall, TX is seeking an experienced Front Desk Coordinator I to perform clerical duties for the office manager and providers, including answering telephones, taking messages, scheduling appointments, checking in/out patients, and creating/scanning charts.

You will handle data entry, patient account follow up, monthly reports, collect payments, reconcile charges, verify balances, and maintain EMR charts with strict confidentiality.

Qualifications

• High school diploma or GED required.
• Minimum of two years in a medical office/front desk or scheduling role preferred.
• Entry-level to experienced candidates with supervision requirements may apply.

Responsibilities

• Answer and screen high-volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures per policies.
• Check-in and check-out patients upon arrival and departure.
• Obtain accurate patient information and ensure forms are complete.
• Collect payments and reconcile charges daily.
• Verify balances and process refunds as needed.
• File and organize records in EMR; prepare and scan charts.
• Transcribe letters and create forms; maintain confidentiality.
• Maintain front office organization and supply inventory.

Skills

Phone etiquette

Data entry

Customer service

EMR systems

Scheduling

Microsoft Excel

Email/Outlook

Attention to detail

Education

High school diploma or GED

Tools

EMR systems

Microsoft Excel

Microsoft PowerPoint

Email

Internet

Job description

GI Alliance in Rockwall, TX is seeking an experienced Front Desk Coordinator I to perform clerical duties for the office manager and providers, including answering telephones, taking messages, scheduling appointments, checking in/out patients, and creating/scanning charts.

You will handle data entry, patient account follow up, monthly reports, collect payments, reconcile charges, verify balances, and maintain EMR charts with strict confidentiality.