Patient-Focused Medical Front Desk Coordinator

The Specialty Alliance; Orange Park (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to join our medical office. You will perform clerical duties, greet patients, schedule appointments, check-in/check-out, handle messages, and support the office manager and providers.

Prospective candidates should have at least two years in a medical front office, be proficient with EMR systems, and maintain patient confidentiality. Strong communication and organizational skills are essential.

Qualifications

• Education: High school diploma or GED.
• Experience: Minimum of two years of experience in a medical office, front office or scheduling experience preferred.

Responsibilities

• Answer and screen high volume telephone calls.
• Schedule patient appointments and procedures.
• Check-in patients upon arrival and check-out upon departure.
• Obtain accurate information from patients and ensure registration forms are complete.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds for accuracy.
• File records in patient charts in EMR.
• Prepare patient charts and scan documents into EMR.
• Transcribe letters and create forms as needed.
• Maintain files and confidentiality.
• Maintain front office organization and office supply inventory.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.

Skills

Phone etiquette

Data entry

Verbal communication

Written communication

Excel

Organization

Education

High school diploma or GED

Tools

EMR system

Microsoft PowerPoint

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to join our medical office. You will perform clerical duties, greet patients, schedule appointments, check-in/check-out, handle messages, and support the office manager and providers.

Prospective candidates should have at least two years in a medical front office, be proficient with EMR systems, and maintain patient confidentiality. Strong communication and organizational skills are essential.