Front Desk & Patient Access Coordinator

Hanger Clinic; Saint Joseph (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

PTO with vacation and sick time

Medical, dental, and vision benefits

401k retirement plan

Parental bonding leave

Referral bonus program

Mentorship programs

Job summary

Hanger Clinic in Saint Joseph, MO is seeking a Patient Access Coordinator to manage front desk operations, greet patients, verify demographics and insurance, and process payments. You will also schedule follow-up appointments and coordinate prosthetic care plans, serving as a liaison for patient services.

The ideal candidate has front desk or medical office experience, excellent communication skills, and the ability to maintain accurate records in a fast-paced clinical setting.

Qualifications

• Front desk experience or receptionist background preferred.
• Experience with medical front office procedures preferred.
• Strong interpersonal, oral and written communication skills required.

Responsibilities

• Greet and assist patients at the front desk, manage inquiries and wait times.
• Verify patient demographics and insurance details during check-in; handle registrations.
• Collect patient payments (deductibles, copays, coinsurance) at the front desk.
• Schedule follow-up appointments and prosthetic care plan visits.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Front desk experience

Medical front office procedures

Customer service

Education

High school diploma

Job description

Hanger Clinic in Saint Joseph, MO is seeking a Patient Access Coordinator to manage front desk operations, greet patients, verify demographics and insurance, and process payments. You will also schedule follow-up appointments and coordinate prosthetic care plans, serving as a liaison for patient services.

The ideal candidate has front desk or medical office experience, excellent communication skills, and the ability to maintain accurate records in a fast-paced clinical setting.