Front Desk & Pantry Support Associate

The Salvation Army North & Central Illinois Division; Springfield (IL); On-site; USD 22,000 - 27,000; Part time

Job summary

The Salvation Army North and Central Illinois Division in Springfield, IL is seeking a part-time Receptionist to join our front desk team. You will greet visitors, answer calls, process donations, manage mail and support the food pantry workflow with kindness and efficiency.

This role requires strong communication, accuracy, and a customer-service mindset, with a high school diploma and relevant front-desk experience preferred.

Qualifications

• High School Diploma or equivalent.
• Two years plus of experience in receptionist/front desk/customer service/administrative support preferred.
• Entry level candidates with strong customer service skills may be considered.
• Ability to work with diverse populations in a respectful manner.

Responsibilities

• Provide front desk administrative support to the Corps Officer(s).
• Warmly greet guests, answer calls and provide referrals as appropriate.
• Receive donations and route to correct department.
• Receive and organize postal items.
• Assist with Food Pantry management and distribution.
• Maintain the pantry database and reporting forms.
• Coordinate calendars for Social services, Corps, and Community Center.

Skills

Communication skills

Confidentiality

Multitasking

Diversity sensitivity

Policies & procedures

MS Office proficiency

Education

High school diploma

Tools

MS Office

Email

Job description

The Salvation Army North and Central Illinois Division in Springfield, IL is seeking a part-time Receptionist to join our front desk team. You will greet visitors, answer calls, process donations, manage mail and support the food pantry workflow with kindness and efficiency.

This role requires strong communication, accuracy, and a customer-service mindset, with a high school diploma and relevant front-desk experience preferred.