Front Desk & Office Operations Specialist

Kroc Center; Peoria (IL); Hybrid; USD 24,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Flexible spending accounts

403(b) retirement plan

Pension plan

Generous time off

Job summary

The Salvation Army North and Central Illinois Division is seeking an administrative assistant to provide front desk, mailroom, and campus support for the Central Illinois Area Command. This role serves as the first point of contact for staff, guests, and community stakeholders, ensuring a welcoming environment and efficient operations.

The position emphasizes reception, mail handling, inventory management, and coordination with social services staff to meet organizational needs while upholding

Qualifications

• Associate’s degree preferred; high school diploma or equivalent.
• Two to four years of progressively responsible administrative experience.
• Strong organizational, communication and customer service skills.
• Ability to manage multiple priorities with professionalism and confidentiality.
• Bi-lingual skills encouraged.
• Ability to work with diverse backgrounds respectfully.
• Demonstrated awareness of budget resources and cost control.

Responsibilities

• Serve as administrative resource supporting scheduling, reporting and document management.
• Provide reception coverage and train staff for coverage.
• Greet callers and visitors professionally and provide referrals.
• Enforce security procedures for building access.
• Manage daily mailroom operations and bulk mail projects.
• Maintain office supply inventory and assist with procurement.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Education

Associate degree preferred

High School Diploma or equivalent

Tools

MS Office

Job description

The Salvation Army North and Central Illinois Division is seeking an administrative assistant to provide front desk, mailroom, and campus support for the Central Illinois Area Command. This role serves as the first point of contact for staff, guests, and community stakeholders, ensuring a welcoming environment and efficient operations.

The position emphasizes reception, mail handling, inventory management, and coordination with social services staff to meet organizational needs while upholding