Front Desk & Donor Services Specialist

salvarmycareers; Springfield (IL); On-site; USD 22,000 - 27,000; Part time

Job summary

The Salvation Army in Springfield, IL is seeking a Receptionist to be the first point of contact for clients, visitors, and staff, delivering professional customer service and assisting with front desk and pantry operations.

You will greet guests, answer calls, process donations, and support the food pantry while maintaining confidentiality and a respectful environment. This is a part-time, on-site role requiring strong communication and organizational skills.

Qualifications

• High School Diploma or equivalent; significant experience may substitute.
• Two years+ receptionist/front desk/admin experience preferred; entry level with strong customer service may apply.
• Strong written and verbal communication; attention to detail; confidentiality.

Responsibilities

• Provide front desk administrative support to the Corps Officer(s).
• Greet guests and answer/triage phone calls.
• Receive and distribute donations to the proper department.
• Assist with Food Pantry management and distribution.
• Maintain pantry database and reporting forms.
• Ensure safety and compliance with Safe from Harm policy.

Skills

Communication skills

Confidentiality

Multitasking

Diversity awareness

Policy knowledge

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

The Salvation Army in Springfield, IL is seeking a Receptionist to be the first point of contact for clients, visitors, and staff, delivering professional customer service and assisting with front desk and pantry operations.

You will greet guests, answer calls, process donations, and support the food pantry while maintaining confidentiality and a respectful environment. This is a part-time, on-site role requiring strong communication and organizational skills.