Front Desk & Operations Support Specialist

Global Business Transformation Solutions, LLC (GBTS); Minneapolis (MN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking an Operational Support Specialist to ensure smooth day‑to‑day office operations, deliver exceptional customer service, and manage document handling across mail, copy/print, reception, hospitality, and facilities. This role supports front desk operations and visitor management, contributing to a professional workplace experience for clients and guests.

The position emphasizes strong communication, multitasking, and attention to detail in a fast-paced environment,

Qualifications

• 1+ year of experience in customer service, hospitality, facilities, or office services preferred.
• Experience in a corporate, professional services, or client-facing environment is a plus.

Responsibilities

• Provide operational support across mail handling, copy/print production, reception, hospitality, and facilities.
• Coordinate with stakeholders, manage deadlines, and maintain high-quality office operations.
• Deliver exceptional customer service to clients and visitors.

Skills

Customer service

Multitasking

Attention to detail

Communication

Microsoft Office

Physical stamina

Tools

Microsoft Office

Job description

Opensity Solutions is seeking an Operational Support Specialist to ensure smooth day‑to‑day office operations, deliver exceptional customer service, and manage document handling across mail, copy/print, reception, hospitality, and facilities. This role supports front desk operations and visitor management, contributing to a professional workplace experience for clients and guests.

The position emphasizes strong communication, multitasking, and attention to detail in a fast-paced environment,