Front Desk & Operations Support Specialist

Jetro Restaurant Depot; Des Plaines (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Time Off

Job summary

Jetro Restaurant Depot is seeking a Receptionist to manage front-desk operations, greet customers, and handle calls and documentation. The role supports store operations with professional, efficient customer contact and smooth internal communications.

Ideal candidates have experience in reception or administrative roles, strong communication skills, and proficiency with Microsoft Office. Office-based role in a retail/warehouse setting with schedule flexibility.

Qualifications

• Previous experience in reception, administrative, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours
• Greet and assist customers, vendors, and visitors in a professional and efficient manner
• Answer and direct incoming calls to appropriate departments or personnel
• Maintain accurate documentation and records in accordance with company standards
• Ensure compliance with required documentation and posting requirements
• Monitor and organize incoming and outgoing communications, including messages and inquiries
• Assist with coordinating internal communication between departments
• Maintain cleanliness, organization, and overall presentation of the reception area
• Identify and elevate operational issues, documentation concerns, or compliance gaps

Skills

Reception experience

Administrative skills

Customer service

Microsoft Office

Tools

Microsoft Excel

Microsoft Outlook

Job description

Jetro Restaurant Depot is seeking a Receptionist to manage front-desk operations, greet customers, and handle calls and documentation. The role supports store operations with professional, efficient customer contact and smooth internal communications.

Ideal candidates have experience in reception or administrative roles, strong communication skills, and proficiency with Microsoft Office. Office-based role in a retail/warehouse setting with schedule flexibility.