Front Desk Coordinator — Customer Experience & Operations

Jetro Restaurant Depot; Neptune Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid time off

Job summary

Jetro Restaurant Depot is seeking a Receptionist to manage front-desk operations and serve as the main point of contact for customers and internal teams. You will greet visitors, handle calls, and maintain accurate records within a retail/warehouse setting.

The role emphasizes strong communication, organization, and multitasking in a fast-paced environment, with focus on accuracy and professional interactions throughout the shift.

Qualifications

• Experience in reception, administrative, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic proficiency with Microsoft Office tools such as Excel and Outlook.

Responsibilities

• Manage reception desk operations to ensure coverage during business hours.
• Greet and assist customers, vendors, and visitors professionally.
• Answer and direct incoming calls to appropriate departments or personnel.
• Maintain accurate documentation and records according to company standards.
• Ensure compliance with posting and documentation requirements.
• Monitor and organize messages and inquiries for internal teams.
• Coordinate internal communication between departments.
• Maintain clean, organized reception area and presentation.
• Identify operational issues or documentation gaps and elevate them.

Skills

Communication skills

Interpersonal skills

Multi-tasking

Microsoft Office

Customer service

Job description

Jetro Restaurant Depot is seeking a Receptionist to manage front-desk operations and serve as the main point of contact for customers and internal teams. You will greet visitors, handle calls, and maintain accurate records within a retail/warehouse setting.

The role emphasizes strong communication, organization, and multitasking in a fast-paced environment, with focus on accuracy and professional interactions throughout the shift.