Front Desk & Admin Coordinator — Customer Experience

Jetro Restaurant Depot; City of Newburgh (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Tuition reimbursement

Supplemental benefits

Comprehensive benefits

Job summary

Jetro Restaurant Depot in New York City is seeking a Receptionist to manage front-desk operations, greet customers, handle calls, and support store communications, providing a professional point of contact for customers and internal teams.

The role emphasizes organization, documentation, and accurate record-keeping, with responsibilities across administrative tasks and coordination with departments. Schedule flexibility may be required in a retail/warehouse setting.

Qualifications

• Previous experience in reception, administrative, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong attention to detail and organizational abilities.
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours.
• Greet and assist customers, vendors, and visitors in a professional and efficient manner.
• Answer and direct incoming calls to appropriate departments or personnel.
• Maintain accurate documentation and records in accordance with company standards.
• Ensure compliance with required documentation and posting requirements.
• Monitor and organize incoming and outgoing communications, including messages and inquiries.
• Assist with coordinating internal communication between departments.
• Maintain cleanliness, organization, and overall presentation of the reception area.
• Identify and escape operational issues, documentation concerns, or compliance gaps.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Microsoft Office

Job description

Jetro Restaurant Depot in New York City is seeking a Receptionist to manage front-desk operations, greet customers, handle calls, and support store communications, providing a professional point of contact for customers and internal teams.

The role emphasizes organization, documentation, and accurate record-keeping, with responsibilities across administrative tasks and coordination with departments. Schedule flexibility may be required in a retail/warehouse setting.