Front Desk & Operations Specialist

Jetro Restaurant Depot; Griffith (IN); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401k Match

PTO

Company holidays

Tuition reimbursement

Supplemental benefits

Competitive benefits

Job summary

Jetro Restaurant Depot in Griffith, IN is seeking a Receptionist to manage front-desk operations, greet customers, answer calls, and maintain accurate documentation, supporting smooth store operations.

The role emphasizes professional communication, multi-tasking in a fast-paced retail/warehouse setting, with emphasis on organization, posting requirements, and collaboration with internal teams.

Qualifications

• Previous experience in reception, administrative, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong attention to detail and organizational abilities.

Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours.
• Greet and assist customers, vendors, and visitors in a professional and efficient manner.
• Answer and direct incoming calls to appropriate departments or personnel.
• Maintain accurate documentation and records in accordance with company standards.
• Ensure compliance with required documentation and posting requirements.
• Monitor and organize incoming and outgoing communications, including messages and inquiries.
• Assist with coordinating internal communication between departments.
• Maintain cleanliness, organization, and overall presentation of the reception area.
• Identify and elevate operational issues, documentation concerns, or compliance gaps.

Skills

Reception experience

Customer service

Communication

multitasking

Attention to detail

MS Office

Tools

Microsoft Office

Job description

Jetro Restaurant Depot in Griffith, IN is seeking a Receptionist to manage front-desk operations, greet customers, answer calls, and maintain accurate documentation, supporting smooth store operations.

The role emphasizes professional communication, multi-tasking in a fast-paced retail/warehouse setting, with emphasis on organization, posting requirements, and collaboration with internal teams.