Front Desk & Office Support - Public Service

State of Maine; Biddeford (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks vacation leave

Health insurance cover (employee)

Job summary

The State of Maine, Department of Health and Human Services, is seeking an Office Associate II for the Biddeford district office. The role involves performing varied clerical and administrative tasks and supporting front-office operations.

Responsibilities include greeting visitors, handling calls, scheduling rooms, managing mail, and stocking supplies. Requires strong office skills and the ability to work with customers face-to-face.

Qualifications

• Solid knowledge of modern office practices to perform complex, varied office support tasks.
• Ability to use independent decision-making on processes to follow and actions to take per standard procedures.
• Qualifications align with Office Assistant I, II, and Associate I as applicable.

Responsibilities

• Greet and screen visitors and determine needs; refer to appropriate staff.
• Receive, route, and log all incoming calls and walk-ins.
• Troubleshoot equipment and provide tech assistance as needed.
• Schedule conference rooms and interview rooms; issue visitor badges.
• Process outgoing and incoming mail; restock office supplies and equipment.
• Train staff covering reception area; perform other duties as assigned.

Skills

Administrative support

Customer service

Tools

MS Word

Excel

Outlook

SharePoint

Job description

The State of Maine, Department of Health and Human Services, is seeking an Office Associate II for the Biddeford district office. The role involves performing varied clerical and administrative tasks and supporting front-office operations.

Responsibilities include greeting visitors, handling calls, scheduling rooms, managing mail, and stocking supplies. Requires strong office skills and the ability to work with customers face-to-face.