Front Desk & Office Operations Coordinator

Socket.dev; Sanford (ME); On-site; USD 42,000 - 54,000; Full time

Job summary

Socket.dev in Sanford, ME is seeking an Office Coordinator to be the friendly first contact for visitors and callers. You will manage front desk coverage, handling mail, schedules, travel, events, vendor communication, and records with discretion.

This role supports multiple departments to keep the office organized and running smoothly. You will use standard office tools, coordinate routine services, and ensure confidentiality in everyday operations.

Qualifications

• Professional demeanor and service-oriented approach with visitors, callers, employees, customers and vendors.
• Clear verbal and written communication with accurate message relaying.
• Strong organizational skills to manage multiple priorities and deadlines.
• Excellent attention to detail with accurate records and documentation.
• Dependability and punctuality with consistent front desk coverage.
• Ability to handle confidential information with discretion and good judgment.
• Comfort using standard office technology and systems.
• Ability to work independently and escalate when needed.
• Prior office coordination or admin support experience preferred.

Responsibilities

• Reception and Visitor Support: Greet visitors, determine purpose, notify staff and ensure a welcoming experience.
• Telephone and General Inquiries: Answer, route calls, capture messages and direct inquiries.
• Mail and Deliveries: Sort, distribute mail, prepare shipments and arrange courier services.
• Office Operations: Maintain reception area, monitor supplies, handle routine service requests and document prep.
• Travel and Event Coordination: Arrange travel, site visits, meetings, accommodations and meals.
• Records and Documentation: Maintain electronic and paper files, forms, and retention processes.
• Vendor and Facility Support: Communicate with vendors and coordinate facility needs.
• Administrative Coordination: Support projects, reports, expense docs, invoicing, and cross-department tasks.
• Confidentiality and Safety: Handle sensitive information per security procedures.

Skills

Professional demeanor

Clear communication

Organizational skills

Attention to detail

Reliability and punctuality

Discretion with confidential info

Tech-savvy / office tech

Independent worker

Escalation when needed

Customer service experience

Job description

Socket.dev in Sanford, ME is seeking an Office Coordinator to be the friendly first contact for visitors and callers. You will manage front desk coverage, handling mail, schedules, travel, events, vendor communication, and records with discretion.

This role supports multiple departments to keep the office organized and running smoothly. You will use standard office tools, coordinate routine services, and ensure confidentiality in everyday operations.