Office Operations Lead – Admin, HR & Client Support

Socket.dev; Cleveland (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Socket.dev is seeking an Office Manager to support the development, coordination, and execution of integrated office procedures. This role acts as the hub of operations, collaborating with sales, field teams, Supervisors, and Regional Managers to ensure smooth daily activities.

The ideal candidate will have 2-4 years of office management experience, strong MS Word/Excel/PowerPoint skills, and fluency in English. Bachelor's degree is preferred but not required.

Qualifications

• 2-4 years of Office Manager experience in a similar environment.
• Bachelor's degree in a relevant field preferred, but not required.

Responsibilities

• Recruit and manage the administrative personnel by overseeing all job duties or delegated tasks including but not limited to discipline and performance reviews
• Oversee the daily operations of the office, including administrative customer service, IT communication, fleet tracking, building maintenance, and scheduling
• Serve as a regional extension to the corporate office
• Handles escalated customer service calls
• Execute appropriate badge processes and certifications for employees, as required by the client, the company, and OSHA regulations
• Process electronic & paper timecards for Admin, Structure, Environmental, and/or Contents employees
• Assist in coordination of new hire orientation, send applicable employee forms to payroll
• Plan, budget, and execute company events
• Guide ALL employees by leading by example to follow company policies, improve communication and writing skills, and increase efficiency
• Anticipate possible issues, and troubleshoot immediately by using proper communication and policies
• Assist Management as needed
• All other duties as assigned

Skills

Fluent English

Math skills

Office coordination

Education

Bachelor's degree

Tools

MS Word

Excel

PowerPoint

Google Mail

PC

Job description

Socket.dev is seeking an Office Manager to support the development, coordination, and execution of integrated office procedures. This role acts as the hub of operations, collaborating with sales, field teams, Supervisors, and Regional Managers to ensure smooth daily activities.

The ideal candidate will have 2-4 years of office management experience, strong MS Word/Excel/PowerPoint skills, and fluency in English. Bachelor's degree is preferred but not required.