Front Desk & Office Operations Coordinator

Ficoso - First Corporate Solutions, Inc.; Sacramento (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Ficoso - First Corporate Solutions, Inc. is seeking a Reception & Office Coordinator in Sacramento to manage front desk operations and support daily office functions.

The role serves as the primary contact for visitors and callers, handles mail and document processing, and coordinates office needs including supplies, vendors, and facility requests. The coordinator ensures a professional, welcoming front office environment while assisting with basic facilities tasks and office improvement

Qualifications

• High School Diploma; some college preferred.
• Work experience in customer service and/or office work in a fast-paced environment.
• Type 45 wpm with 100% accuracy.
• Ability to operate a multi-line phone system.
• Competency with basic computer applications including full Microsoft Suite.
• Comfortable with .pdfs and a paperless work environment.
• Strong communication skills with reading, writing, speaking in English.

Responsibilities

• Independently manage all front desk activities and assigned tasks.
• Answer incoming calls using a multi-line phone system and direct callers accordingly.
• Greet visitors professionally and direct them accordingly.
• Open and sort incoming mail and packages; distribute as needed.
• Handle mail-related projects including printing, tracking, and mass packaging.
• Scan and rename documents for electronic storage; organize shipping supplies.
• Scan, fax, and copy as requested.
• Record customer interactions with issues and escalate to manager.

Skills

Customer service

Office administration

Multi-line phone system

Typing 45 wpm

English communication

Education

High School Diploma

Some college

Tools

Microsoft Office

Adobe Acrobat

PDF Studio Pro

Job description

Ficoso - First Corporate Solutions, Inc. is seeking a Reception & Office Coordinator in Sacramento to manage front desk operations and support daily office functions.

The role serves as the primary contact for visitors and callers, handles mail and document processing, and coordinates office needs including supplies, vendors, and facility requests. The coordinator ensures a professional, welcoming front office environment while assisting with basic facilities tasks and office improvement