Front Desk & Office Operations Assistant

Wipfli LLP; Eau Claire (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Wipfli LLP in Eau Claire, Wisconsin, seeks an Administrative Assistant for an in-person, full-time role (40 hours/week) with a Monday–Friday schedule. You will greet clients, handle phones, and manage mail while supporting daily office operations and events.

Ideal candidates will have 1–2 years of administrative experience, strong communication, and proficiency in Outlook, Word, and Excel. The role emphasizes teamwork, organization, and dependable customer service.

Qualifications

• High School diploma or equivalent required.
• 1-2 years of administrative experience; administrative experiences at a professional services firm is preferred.
• Proven client service and front-line customer contact experience, including phone attendant duties and use of multi-line telephone systems.
• Strong verbal and written communication skills with the ability to interact professionally with a diverse group of clients and associates.
• Demonstrate ability to plan, prioritize, and organize work effectively while balancing multiple tasks, meeting deadlines, and working under pressure.
• Proficiency with Microsoft Outlook, Word, and Excel, with the ability to learn and adapt to new software systems and office technology.
• Ability to maintain a professional appearance and demeanor, work collaboratively with team members, operate standard office equipment, and remain flexible with scheduling and workflow demands.

Responsibilities

• Serve as the front office point of contact by greeting clients, answering phones, accepting deliveries, and managing incoming and outgoing mail.
• Maintain a welcoming office environment, including common spaces, conference rooms, hospitality setup, snacks/beverages, and office lunches.
• Support office operations by managing inventory and ordering office, branded, and hospitality supplies, and assisting with general equipment and maintenance requests.
• Assist with planning and executing associate events, office functions, and Fun Committee activities, including gift card processing and event logistics.
• Provide administrative and clerical support to the Administrative Services team and others, including overflow support during peak periods.
• Support centralized administrative tasks such as data entry for credit card coding and other operational support as needed.

Skills

Customer service

Phone system proficiency

Communication skills

Time management

Team collaboration

Office software

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Word

Excel

Job description

Wipfli LLP in Eau Claire, Wisconsin, seeks an Administrative Assistant for an in-person, full-time role (40 hours/week) with a Monday–Friday schedule. You will greet clients, handle phones, and manage mail while supporting daily office operations and events.

Ideal candidates will have 1–2 years of administrative experience, strong communication, and proficiency in Outlook, Word, and Excel. The role emphasizes teamwork, organization, and dependable customer service.