Front Desk & Office Experience Lead (Back Bay)

Compass; Boston (MA); Presencial; USD 28.000 - 31.000; Tempo integral

Benefícios oferecidos por esta vaga

Incentive programs

Paid vacation

Holidays

Sick time

Parental leave

Recharge leave

Medical benefits

Dental benefits

Vision benefits

401(k) plan

FSAs

Commuter program

Life and disability insurance

Maven program

Carrot fertility benefits

UrbanSitter

Resumo da vaga

Compass is seeking an Office Administrator for its Back Bay office in Boston. You will be the first point of contact for customers, manage daily office operations, and support the Agent Experience team. The role requires 1–2 years in customer service or administration and a passion for fostering community in the workplace.

This position is 100% in-office, with base pay in the range of $20.53–$22.79 per hour, plus bonuses and a full benefits package. Prior real estate exposure is a plus.

Qualificações

• 1–2 years of experience in customer service, administrative work, office management, hospitality, or operations.
• Real estate experience is a plus.
• Great listening skills and empathy for customers.
• Passion for creating community and encouraging in‑office engagement.
• Strong problem-solving and analytical abilities; quick to adapt and propose solutions.
• Strong verbal communication and presentation skills.
• Meticulous attention to detail; highly organized.
• Ability to work in the office during standard hours.
• Ability to lift up to 25 lbs.

Responsabilidades

• Welcome guests and serve as the face of the office.
• Manage mail distribution and in‑office event setup.
• Maintain office appearance and inventory of supplies.
• Handle checks and communicate with agents.
• Collaborate with teams to relay questions/feedback from agents.
• Troubleshoot basic tech/conference room issues.
• Provide ad hoc administrative support like meeting prep and data entry.

Conhecimentos

Customer service

Administrative work

Office management

Hospitality

Operations

Active listening

Strong communication

Detail orientation

Descrição da vaga

Compass is seeking an Office Administrator for its Back Bay office in Boston. You will be the first point of contact for customers, manage daily office operations, and support the Agent Experience team. The role requires 1–2 years in customer service or administration and a passion for fostering community in the workplace.

This position is 100% in-office, with base pay in the range of $20.53–$22.79 per hour, plus bonuses and a full benefits package. Prior real estate exposure is a plus.