Front Desk & New Member Sales Specialist

Planet Fitness; Marshfield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness in Marshfield, WI is seeking a front desk associate to deliver a positive member experience and support new member sales. You will greet members, manage front desk tasks, sign up new members, conduct tours, assist with member account changes, and help maintain a clean, welcoming club environment.

The role requires strong customer service skills, basic computer proficiency, and the ability to work in a fast-paced gym setting.

Qualifications

• Customer service experience preferred.
• Strong communication and listening skills.
• Ability to greet members and answer questions.
• Basic computer proficiency.

Responsibilities

• Greet and assist members at the front desk.
• Handle sign-ups, info calls, and member check-ins; guide tours.
• Coordinate with Club Manager for member account changes.
• Help maintain cleanliness of the club.

Skills

Customer service

Computer skills

Job description

Planet Fitness in Marshfield, WI is seeking a front desk associate to deliver a positive member experience and support new member sales. You will greet members, manage front desk tasks, sign up new members, conduct tours, assist with member account changes, and help maintain a clean, welcoming club environment.

The role requires strong customer service skills, basic computer proficiency, and the ability to work in a fast-paced gym setting.