Front Desk & Member Services Specialist

Crunch Fitness

League City (TX)

On-site

USD 18,000 - 25,000

Part time

8 days ago

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Benefits offered by this job

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe is seeking a Member Services Representative to provide outstanding customer service at the League City club. You will greet members and guests, assist with memberships and product sales, promote tanning and group fitness, and enrollment processes with a focus on guest conversion.

The role requires energy, reliability, and a team-oriented mindset. You will be the face of the club, handling front desk duties, phone inquiries, and event support while maintaining a

Qualifications

1+ year of service-oriented experience preferred.
CPR/AED certification required within 30 days of hire.
Strong customer service orientation.
Excellent verbal and written communication skills.

Responsibilities

Greets all members & guests with enthusiasm at the front desk.
Assists with membership, retail and tanning product sales.
Promotes membership privileges including tanning, group fitness, childcare.
Facilitates new member enrollments and guest conversions.
Checks in members and guests per procedures; resolves check-ins.
Answers phones courteously and professionally.
Keeps front desk area clean, organized, and well-stocked.
Supports events and initiatives; participates in opening/closing duties.

Skills

Customer service

Effective communicator

Reading & writing

Persuasive selling

Education

High school diploma or GED

Job description

The role requires energy, reliability, and a team-oriented mindset. You will be the face of the club, handling front desk duties, phone inquiries, and event support while maintaining a

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