Member Services Pro — Front Desk & Guest Experience

Crunch Fitness; Cedar Hill (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free gym membership

Subsidized health insurance (full-time

Basic Life and AD&D

Short-term disability

Job summary

Crunch Fitness - Undefeated Tribe in Cedar Hill, TX is seeking a friendly Member Services Representative to be the face of the club. You will assist with membership sales, check-ins, and promotions while delivering outstanding customer service and maintaining a welcoming environment for members and guests.

You will promote programs such as group fitness and tanning, support new enrollments, and help keep the club grand-opening ready every day.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Strong customer service orientation and professional demeanor.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members & guests with enthusiasm and engages per Crunch SLA.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning, group fitness, small group training and childcare.
• Delivers on new member enrollment expectations and guest conversion metrics.
• Answers phones courteously and manages front desk operations.
• Maintains a clean, organized front desk and lobby.
• Supports events and initiatives and communicates with members and guests.

Skills

Customer service

Communication skills

Reading & writing

Education

High school diploma or GED

Tools

CPR/AED Certification

Job description

Crunch Fitness - Undefeated Tribe in Cedar Hill, TX is seeking a friendly Member Services Representative to be the face of the club. You will assist with membership sales, check-ins, and promotions while delivering outstanding customer service and maintaining a welcoming environment for members and guests.

You will promote programs such as group fitness and tanning, support new enrollments, and help keep the club grand-opening ready every day.