Front Desk & Membership Specialist

Epic Crunch Jobs; Pearland, Northern (TX, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Career advancement opportunities

Job summary

Crunch Fitness - Undefeated Tribe in Pearland, TX is seeking a friendly Member Services Representative responsible for delivering exceptional customer service, handling front desk duties, and supporting membership sales and promotions. You will help maintain a welcoming club environment and assist with check-ins, promotions, and cleanliness to ensure a high-quality guest experience.

The role emphasizes teamwork, reliability, and guest satisfaction.

Qualifications

• Experience delivering friendly, helpful service to diverse members.
• Ability to answer questions, resolve issues, and upsell memberships and programs.
• Comfort with front-desk operations and basic retail duties.

Responsibilities

• Greet members and guests warmly and check them in efficiently.
• Assist with membership sales, renewals, and promotions.
• Maintain front desk area and support club cleanliness and program promotions.

Skills

Customer service

Communication

Sales

Job description

Crunch Fitness - Undefeated Tribe in Pearland, TX is seeking a friendly Member Services Representative responsible for delivering exceptional customer service, handling front desk duties, and supporting membership sales and promotions. You will help maintain a welcoming club environment and assist with check-ins, promotions, and cleanliness to ensure a high-quality guest experience.

The role emphasizes teamwork, reliability, and guest satisfaction.