Front Desk Member Experience Specialist

HFP Kingwood, LLC; Kingwood (WV); On-site; USD 25,000 - 40,000; Part time

Benefits offered by this job

Free PF Black Card gym membership

Opportunities for growth

Medical, Dental, and Vision Insurance for Full-time staff

401(k) plan eligibility

Job summary

An established industry player is seeking a Member Services Representative to join their dynamic team. In this role, you will be the first point of contact for members and guests, providing exceptional customer service in a fast-paced environment. Your responsibilities will include greeting customers, managing inquiries, and ensuring the cleanliness of the facility. This position offers opportunities for personal growth and a chance to be part of a supportive team that values integrity, accountability, and fun. If you are a self-starter with a passion for fitness and helping others, this role is perfect for you!

Qualifications

• 6-12 months of face-to-face customer service experience preferred.
• Must be 18 years of age or older and able to pass a background check.

Responsibilities

• Greet members and guests with high energy and professionalism.
• Answer phones and assist callers with accurate information.
• Perform cleaning and sanitizing of the club and equipment.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Basic Computer Proficiency

Education

High School Diploma or Equivalent

Job description

An established industry player is seeking a Member Services Representative to join their dynamic team. In this role, you will be the first point of contact for members and guests, providing exceptional customer service in a fast-paced environment. Your responsibilities will include greeting customers, managing inquiries, and ensuring the cleanliness of the facility. This position offers opportunities for personal growth and a chance to be part of a supportive team that values integrity, accountability, and fun. If you are a self-starter with a passion for fitness and helping others, this role is perfect for you!