Front Desk Member Services Specialist

Planet Fitness - Excel Fitness; Virginia Beach (VA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Financial wellness benefit, MyFlexPay

FREE Planet Fitness Black Card Membership

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Paid Parental Leave

Health Insurance Benefits

Job summary

A leading fitness club is seeking a Member Services Representative to enhance its welcoming environment. Responsibilities include maintaining cleanliness and atmosphere, ensuring customer satisfaction, and processing daily paperwork. Ideal candidates possess strong communication skills, are motivated, and understand the brand's values. This position offers comprehensive benefits, including paid time off and health insurance.

Qualifications

• Must be at least 18 years of age.
• Familiar with Excel mission and Planet Fitness brand.
• Great communication skills with internal and external customers.

Responsibilities

• Monitor and maintain club cleanliness and atmosphere.
• Process Daily Club Activity Paperwork and file in appropriate folders.
• Communicate with members and create a high level of customer service.

Skills

Communication

Team oriented

Motivated

Well organized

Education

High school diploma or equivalent

Job description

A leading fitness club is seeking a Member Services Representative to enhance its welcoming environment. Responsibilities include maintaining cleanliness and atmosphere, ensuring customer satisfaction, and processing daily paperwork. Ideal candidates possess strong communication skills, are motivated, and understand the brand's values. This position offers comprehensive benefits, including paid time off and health insurance.