Front Desk & Member Experience Specialist

Charter Fitness; Illinois; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free gym membership

Employee discounts

Motivating team atmosphere

Job summary

Charter Fitness is hiring an Opener/Member Experience Representative to greet members, check-in, answer questions, and keep the front desk organized at the Ford City location. You will assist with sales and help maintain a welcoming, efficient atmosphere for our members.

The role includes updating member information in our software, stocking and cleaning duties, and collaborating with managers to ensure a smooth operation and positive guest experience.

Responsibilities

• Greet all members
• Assist with sale transactions
• Convey information to members and/or direct the situation to the appropriate person.
• Sign in members accurately
• Add and update information in specialized software programs
• Keep the front desk area organized and neat
• Assist with maintenance of facility
• Arrange equipment, weights or mats appropriately
• Maintenance and stock restrooms as necessary
• Maintain a high level of customer service when greeting members and answer questions knowledgeably
• Dress appropriately based on Charter Fitness standards

Job description

Charter Fitness is hiring an Opener/Member Experience Representative to greet members, check-in, answer questions, and keep the front desk organized at the Ford City location. You will assist with sales and help maintain a welcoming, efficient atmosphere for our members.

The role includes updating member information in our software, stocking and cleaning duties, and collaborating with managers to ensure a smooth operation and positive guest experience.