Front Desk & Member Experience Specialist

Charter Fitness; Mundelein (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free gym membership

Employee discounts

Team atmosphere

Job summary

Charter Fitness is hiring a Member Experience Representative in Mundelein, IL. You will be the first and last point of contact for members, greeting them, checking in, answering questions, and assisting managers with memberships.

This role emphasizes delivering friendly service, maintaining a clean front desk, and supporting sales while upholding Charter Fitness standards and a welcoming gym environment.

Qualifications

• Must be friendly and greet members courteously.
• Able to assist with selling memberships and answering questions.
• Strong communication and customer service mindset required.

Responsibilities

• Greet all members as they enter the facility.
• Assist with sale transactions and memberships.
• Convey information to members or direct to the appropriate person.

Skills

Customer service

Sales transactions

Communication

Teamwork

Tools

Membership software

Job description

Charter Fitness is hiring a Member Experience Representative in Mundelein, IL. You will be the first and last point of contact for members, greeting them, checking in, answering questions, and assisting managers with memberships.

This role emphasizes delivering friendly service, maintaining a clean front desk, and supporting sales while upholding Charter Fitness standards and a welcoming gym environment.