Front Desk & Member Experience Specialist

ComForCare Home Care (Raleigh, NC); Hammond (LA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one have/

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness PF Baseline Fitness in Hammond, LA is looking for a Customer Service Representative to deliver a superior member experience and support new member sales. The role involves welcoming guests, handling front desk tasks, answering inquiries, and guiding tours.

You will assist with sign-ups and check-ins, resolve member questions, maintain a clean facility, and collaborate with the Club Manager. Flexible hours and opportunities to grow with the team are available.

Qualifications

• Honesty and good work ethic
• Strong customer service skills
• Basic computer proficiency

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk related tasks and answer phone calls.
• Take information calls and tours.
• Assist in member sign-ups, check-ins, cancellations, amenity usage, and update member information.
• Resolve member services questions and forward to Club Manager or supervisor as needed.
• Keep the club neat and clean.

Skills

Customer service

Communication

Problem solving

Listening

Job description

Planet Fitness PF Baseline Fitness in Hammond, LA is looking for a Customer Service Representative to deliver a superior member experience and support new member sales. The role involves welcoming guests, handling front desk tasks, answering inquiries, and guiding tours.

You will assist with sign-ups and check-ins, resolve member questions, maintain a clean facility, and collaborate with the Club Manager. Flexible hours and opportunities to grow with the team are available.