Front Desk Member Experience Specialist

Crunch Fitness - Red Brick; Cranston (RI); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Training & development

Wellness resources

Employee discounts

Flexible schedule

Descripción de la vacante

Crunch Fitness - Red Brick in Cranston, RI is seeking a friendly Member Service Representative to be the face of the club. You’ll greet members, handle check-ins, answer questions, and keep the front desk running smoothly.

You’ll assist sales by explaining membership options, scheduling tours, and promoting classes and services. The role requires energy, reliability, and a passion for fitness in a fast-paced gym setting.

Formación

• Education: High school diploma or GED; CPR/AED certification preferred/required within 30 days of hire.
• Customer service experience and strong communication skills are essential.
• Basic tech skills and familiarity with club management software.
• Schedule flexibility to work mornings, evenings, weekends, and holidays.

Responsabilidades

• Greet members and guests with energy and maintain a welcoming front desk.
• Process check-ins, answer phone calls, assist with account inquiries, and update contact/billing info.
• Promote club amenities and memberships to support growth.
• Keep front desk, lobby, and retail areas clean, organized, and stocked.

Conocimientos

Customer service

Communication skills

Teamwork

Multitasking

POS transactions

Educación

High school diploma or GED

CPR/AED certification

Herramientas

Club management software

POS system

Descripción del empleo

Crunch Fitness - Red Brick in Cranston, RI is seeking a friendly Member Service Representative to be the face of the club. You’ll greet members, handle check-ins, answer questions, and keep the front desk running smoothly.

You’ll assist sales by explaining membership options, scheduling tours, and promoting classes and services. The role requires energy, reliability, and a passion for fitness in a fast-paced gym setting.