Front Desk Leader | Elevate Guest Experience & Training

Crestview Management, LLC; Mason (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A hospitality management company is seeking a Front Desk Supervisor for their facility in Mason, OH. The ideal candidate will oversee front desk operations, provide exceptional guest service, and lead a team of front desk staff. Responsibilities include handling guest inquiries, managing check-ins and check-outs, and training new employees on hotel procedures. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Previous experience in a front desk or customer service role.
• Strong leadership and supervisory skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Supervise front desk staff and ensure they provide excellent customer service.
• Handle guest inquiries, complaints, and requests in a professional manner.
• Assist with check-ins and check-outs as needed.

Skills

Excellent communication

Customer service skills

Leadership skills

Multitasking ability

Job description

A hospitality management company is seeking a Front Desk Supervisor for their facility in Mason, OH. The ideal candidate will oversee front desk operations, provide exceptional guest service, and lead a team of front desk staff. Responsibilities include handling guest inquiries, managing check-ins and check-outs, and training new employees on hotel procedures. Strong leadership and communication skills are essential for success in this role.