Front Desk Leader: Elevate Guest Experience & Team

Rolling Hills Hospitality, LLC; Florence (KY); On-site; USD 22,041 - 23,419; Full time

Job summary

A local hotel company in Florence, KY is seeking an enthusiastic Front Desk Manager to lead operations and ensure exceptional guest experiences. The ideal candidate will have at least 1 year of experience and strong leadership skills. Responsibilities include managing front desk operations and cultivating staff to exceed customer satisfaction standards. This full-time position offers competitive hourly compensation.

Qualifications

• 1 year of prior experience in a similar role is required.
• Strong leadership skills are essential.
• Must have a passion for customer satisfaction.

Responsibilities

• Lead operations at the front desk to ensure smooth service.
• Act as the first point of contact for guests.
• Cultivate staff members to meet customer satisfaction standards.

Skills

Leadership

Customer service

Team management

Job description

A local hotel company in Florence, KY is seeking an enthusiastic Front Desk Manager to lead operations and ensure exceptional guest experiences. The ideal candidate will have at least 1 year of experience and strong leadership skills. Responsibilities include managing front desk operations and cultivating staff to exceed customer satisfaction standards. This full-time position offers competitive hourly compensation.