Guest Experience Front Desk Lead

Rolling Hills Hospitality, LLC; Cincinnati (OH); On-site; USD 19,286 - 23,419; Full time

Job summary

A leading hotel group in Cincinnati, Ohio is seeking a Shift Manager to oversee hotel operations during shifts. This role involves managing staff schedules, addressing guest complaints, and ensuring compliance with safety regulations. Ideal candidates will have strong communication skills, prior hospitality experience, and excellent organizational abilities. Competitive compensation offers $14 to $17 per hour for full-time employment.

Qualifications

• Strong communication and customer service abilities.
• Prior hospitality expertise preferred.
• Strong organizational and team management skills.

Responsibilities

• Oversee hotel operations during your shift.
• Schedule and assign work to hotel employees.
• Deal with client complaints and ensure safety compliance.

Skills

Communication skills

Customer service

Organizational skills

Team management

Problem-solving

Job description

A leading hotel group in Cincinnati, Ohio is seeking a Shift Manager to oversee hotel operations during shifts. This role involves managing staff schedules, addressing guest complaints, and ensuring compliance with safety regulations. Ideal candidates will have strong communication skills, prior hospitality experience, and excellent organizational abilities. Competitive compensation offers $14 to $17 per hour for full-time employment.