Guest Experience Leader — Front Desk | Flexible Schedule

Hampton Inn & Suites Cincinnati/Kenwood; Cincinnati (OH); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Benefits

Flexible schedule

Job summary

A hospitality company in Cincinnati is seeking an enthusiastic hotel front desk leader to ensure exceptional guest experiences. The role includes leading operations at the front desk and cultivating staff to exceed customer satisfaction standards. Candidates should possess two years of prior experience and have strong leadership and communication skills. This full-time position offers competitive compensation ranging from $17 to $19 per hour and includes benefits along with a flexible schedule.

Qualifications

• Two years of prior experience in a hotel front desk leadership role.
• Strong leadership skills to develop and cultivate staff.
• Ability to handle guest interactions positively.

Responsibilities

• Lead operations at the front desk.
• Act as the first point of contact for guests.
• Ensure high customer satisfaction standards.

Skills

Leadership

Customer service

Communication

Job description

A hospitality company in Cincinnati is seeking an enthusiastic hotel front desk leader to ensure exceptional guest experiences. The role includes leading operations at the front desk and cultivating staff to exceed customer satisfaction standards. Candidates should possess two years of prior experience and have strong leadership and communication skills. This full-time position offers competitive compensation ranging from $17 to $19 per hour and includes benefits along with a flexible schedule.