Front Desk Lead: Leadership, Sales & Member Experience

Crunch Fitness; Placentia (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Wellness resources

Performance bonus

Company events

Employee discounts

Free snacks

Job summary

Crunch Fitness in Placentia, CA, is seeking a Front Desk Lead (FDL) to drive member experience and sales. You’ll manage the front desk, greet members, and lead daily operations when on site, while coaching MSRs and promoting PT services.

You are a high-energy, sales-driven leader with strong communication and teamwork abilities who thrives in a fast-paced gym environment and represents the Crunch culture with professionalism on every shift.

Qualifications

• MSR experience preferred in fitness or membership sales
• Strong leadership and communication skills
• Sales-driven with goal orientation

Responsibilities

• Lead the front desk and drive sales
• Manage Engage platform and call log
• Renew expiring prepaid memberships
• Promote personal training sales and book Kickoffs
• Update club website and social media to drive engagement
• Review membership pricing daily across systems

Job description

Crunch Fitness in Placentia, CA, is seeking a Front Desk Lead (FDL) to drive member experience and sales. You’ll manage the front desk, greet members, and lead daily operations when on site, while coaching MSRs and promoting PT services.

You are a high-energy, sales-driven leader with strong communication and teamwork abilities who thrives in a fast-paced gym environment and represents the Crunch culture with professionalism on every shift.