Front Desk Lead: Drive Sales & Member Experience

Crunch Fitness; Anaheim (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Wellness resources

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Job summary

Crunch Fitness seeks a Front Desk Lead to steer the club’s front desk operations and sales efforts. You’ll be the face of the club, driving member engagement and PT sales while ensuring a high-energy, welcoming environment.

You’ll lead shifts, train MSRs, manage scheduling, and uphold Crunch culture. This role offers steady hours, leadership responsibility, and clear growth potential within a fast-paced fitness community.

Qualifications

• Sales-driven, goal-oriented performance.
• Natural leader with strong communication skills.
• Able to mentor MSR team and assist with training.

Responsibilities

• Lead the front desk, drive sales, and elevate member experience.
• Be first point of contact for tours, inquiries, and registrations.
• Manage Engage platform and daily activity logs; renewals for expiring memberships.

Skills

Sales-driven

Leadership

Communication

Team-player

Job description

Crunch Fitness seeks a Front Desk Lead to steer the club’s front desk operations and sales efforts. You’ll be the face of the club, driving member engagement and PT sales while ensuring a high-energy, welcoming environment.

You’ll lead shifts, train MSRs, manage scheduling, and uphold Crunch culture. This role offers steady hours, leadership responsibility, and clear growth potential within a fast-paced fitness community.