Front Desk Lead & Concierge Supervisor

Opensity Solutions; New York (NY); Hybrid; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions in New York is seeking a Lead Receptionist/Concierge to oversee front desk operations onsite and deliver exceptional client service. You will supervise a team and ensure smooth coverage and professional experience for visitors.

The role requires 3–6+ years in reception or admin work, strong leadership, and proficient MS Office skills. Salary is hourly with a comprehensive benefits package and opportunities to influence office standards.

Qualifications

• Education requirements include a high school diploma; college degree preferred.
• 3–6+ years in receptionist or administrative roles.

Responsibilities

• Supervise, train, and mentor reception staff for consistent service.
• Develop and manage front desk schedules for coverage.
• Greet visitors, manage calls, and provide professional service.
• Coordinate internal/external communications and message delivery.
• Manage appointments, logs, and front desk traffic flow.
• Support meetings, room setup, and events; monitor access and security.

Skills

Leadership

Customer service

Front desk experience

Organization

Communication

Discretion

Education

High School Diploma

College degree preferred

Tools

Microsoft Office Suite

Visitor management systems

Scheduling tools

Calendar management

Job description

Opensity Solutions in New York is seeking a Lead Receptionist/Concierge to oversee front desk operations onsite and deliver exceptional client service. You will supervise a team and ensure smooth coverage and professional experience for visitors.

The role requires 3–6+ years in reception or admin work, strong leadership, and proficient MS Office skills. Salary is hourly with a comprehensive benefits package and opportunities to influence office standards.