Front Desk Host: Warm Welcomes & Guest Care

Hyatt Hotels Corporation; West Hollywood (CA); On-site; USD 23,419 - 39,950; Full time

Job summary

Hyatt Andaz West Hollywood is seeking a Front Office Associate to warmly greet guests, check them in, and provide information on hotel services. You will process payments, answer inquiries, and ensure a memorable guest experience in a fast-paced environment.

The role emphasizes personal connection, proactive service, and polished verbal and written communication to strengthen guest satisfaction. Hourly pay reflects market rates for frontline hospitality roles.

Qualifications

• Experience in guest-facing roles preferred.
• Excellent communication and interpersonal skills.
• Ability to stand for long periods and work in a fast-paced environment.

Responsibilities

• Welcome and register guests upon arrival.
• Provide information about hotel services and promotions.
• Process guest payments accurately and securely.
• Respond to guest inquiries with professionalism and warmth.

Skills

Customer service

Verbal communication

Written communication

Stamina/standing

Job description

Hyatt Andaz West Hollywood is seeking a Front Office Associate to warmly greet guests, check them in, and provide information on hotel services. You will process payments, answer inquiries, and ensure a memorable guest experience in a fast-paced environment.

The role emphasizes personal connection, proactive service, and polished verbal and written communication to strengthen guest satisfaction. Hourly pay reflects market rates for frontline hospitality roles.