Front Office Host

Andaz; West Hollywood (CA); On-site; USD 34,440 - 45,460; Full time

Job summary

Andaz West Hollywood, part of Hyatt Hotels Corporation, is hiring a Front Office Associate to greet guests, check them in/out, and share information about services and promotions. You will process payments and respond to inquiries with warmth and professionalism, helping to create memorable experiences.

In this role, you will be a visible first point of contact and need to remain composed in a fast-paced setting while delivering attentive service that reflects the Andaz brand and Hyatt standards.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Welcome and register guests in a fast-paced environment.
• Provide information about hotel services and promotions, process payments.
• Respond to guest inquiries with professionalism and warmth; build rapport for an outstanding guest experience.

Skills

Customer service

Verbal communication

Written communication

Stamina

Job description

Organization- Andaz West Hollywood

At Hyatt, we are committed to delivering exceptional hospitality through caring, attentive service and meaningful guest experiences. As a Front Office Associate, you will play a key role in creating memorable stays by serving as one of the first points of contact for our guests.

In this highly visible position, you will be responsible for welcoming and registering guests, providing information about hotel services and promotions, processing payments, and responding to guest inquiries with professionalism and warmth. Your ability to build rapport through genuine conversation and personalized service will directly contribute to an outstanding guest experience.

At Andaz, part of Hyatt Hotels Corporation, we embrace the meaning of the Hindi word for "personal style." Our hotels combine local inspiration, contemporary luxury, innovative design, and exceptional service to create unique experiences for every guest. As a member of our team, you will contribute to an environment that is personal, uncomplicated, and vibrant.

Whether you have previous experience as a hotel front desk professional or are looking to build a career in hospitality, we welcome individuals who are passionate about delivering outstanding customer service and creating lasting impressions.

If you thrive in a fast-paced, guest-focused environment and enjoy connecting with people, we'd love to hear from you.

The hourly rate for this position is $28.54. This is the pay rate for this position that Andaz West Hollywood reasonably expects to pay.

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Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.